When searching for a restaurant with great ambiance and delicious food, four out of five diners check customer reviews on social media sites. Research shows that just three negative reviews dissuade a majority of potential customers from visiting that restaurant. Consumer reviews are over 11 times more trusted than product or service descriptions offered by businesses. In this age of social media marketing, your brand’s online image has never been more important. One scathing review handled improperly could mean thousands of dollars in lost business for your restaurant. Failing to pursue opportunities to build consumer loyalty could result in even more lost revenue. That’s where we come in.
Digital Encore helps your restaurant look its best online, so potential customers choose your brand over your competition. We help your business build a compelling online social presence. We safeguard your reputation by responding to all reviews about your brand on Yelp, Trip Advisor, Google, Facebook, and more. We actively work to transform negative reviews into positive ones and request the removal of inappropriate reviews to optimize your consumer appeal. We engage with your community on social media sites like Instagram and Twitter, manage your local marketing on Foursquare, and strategically create posts and promotions to expand your fan base. With more prominent online visibility, maximized consumer reach, and increased customer loyalty, your restaurant will achieve increased brand exposure and an influx of business.